High Level
What went well
- Overall project success, achieved goal of central information hub for the city with bonus gamification features
- We enjoyed working with you all 🫶, fun project for us
- Great feedback on the landing site visuals
- High rate of engagement on virtual quests
- 100% uptime, infrastructure was stable and handled traffic
- Small iterations had measurable improvements (time spent and conversion rate)
- e.g. 9% conversion → 14% for quest sign ups
- Maintained the same conversion (12%) as Coachella w/o prizes w/ enhanced signup flow
What could have been better
- Runway + timing
- More integrated quest / landing site user experience
- Signage integration to capture IRL signups + entertain people in line
- Earlier discovery could have been helpful, especially around copy
- Stronger CTA
- Technical obstacles integrating sharable profiles